Dhruvs White: Refund and Return Policy

Dhruvs White is India’s premium fashion brand, known for its commitment to quality and craftsmanship. We are confident that you will love our products, as each item is meticulously crafted from high-quality fabrics and undergoes a thorough quality check before reaching you. This dedication to excellence is why we do not offer a refund policy for our products. However, we understand that issues can sometimes arise, and we strive to address them promptly and efficiently.

If you receive a damaged product, Dhruvs White offers an exchange policy to ensure your satisfaction. Our primary goal is to make sure that you receive the flawless, high-quality item you expected. In the event that your product arrives damaged, simply follow our straightforward exchange process to receive a replacement.

Moreover, if you receive a product that you did not order or if the size is incorrect, we are here to help. Dhruvs White is happy to send you a new product that meets your expectations. To initiate an exchange for a damaged, incorrect, or wrongly sized product, please contact our customer service team within four days of receiving your order.

Our team will guide you through the process, ensuring that your claim is handled swiftly and efficiently. Once your claim is verified, we will take care of the rest, and a replacement product will be sent to you promptly. This commitment to customer satisfaction is a key part of the Dhruvs White experience.

In conclusion, while we do not offer refunds, Dhruvs White ensures that you receive the highest quality products through our exchange policy for damaged, incorrect, or wrongly sized items. Our team is dedicated to providing you with the best possible service, ensuring that your fashion experience with Dhruvs White is nothing short of exceptional.